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It's 'safety first' as Orbit East and Swale Heating achieve 100% safety record

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It's 'safety first' as Orbit East and Swale Heating achieve 100% safety record


Published by Orbit for Orbit East in Housing and also in Health

Orbit East and Swale Heating, the largest independent heating installer in the South East, has succeeded in producing valid safety certificates for all 1,739 gas heated properties managed by Orbit East during the past year.

Swale Heating is responsible for providing full year-round appliance servicing and maintenance, including breakdown and repair work and new heating installations, for Orbit East, which owns and manages about 3,500 homes acrossNorfolk,Suffolk, Cambridgeshire and Hertfordshire.

Matt Hobbs, Swale Heating’s Client and Customer Liaison Manager, said: “This fantastic achievement is the result of the excellent relationship that we’ve built up with the client combined with a lot of hard work by our contract management team, customer liaison officer and the asset management team at Orbit East.

“Our goal is always to achieve 100% gas safety compliance and this result is an example of how teamwork and dedication can pay off, even when faced with such a huge challenge of inspecting large numbers of homes.”

Orbit East’s Head of Reactive Services, James Connolly, said: “This underlines our commitment to our residents to achieve 100% gas safety checks in every home we manage. In partnership with Swale Heating, engineers have gained access to all of our homes which have gas appliances to complete the safety checks. We’ve had 100% compliance now for several weeks, which is a fantastic achievement.”

Swale Heating has been installing and maintaining heating systems for both domestic and corporate clients for four decades, gaining a reputation for excellence among domestic heating customers in 100,000 homes, as well as over 35 housing associations and local authorities across Kent, outer London, Sussex, Essex and East Anglia.

For more information about Swale Heating visit For learn more about Orbit East visit


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