Housing provider gets award for work with Polish tenants
Published by Max Salsbury for 24dash.com in Housing and also in Communities
A social housing provider has won an award for communicating with its Polish tenants.
Glasgow Housing Association (GHA) set up a forum earlier this year to help provide information to Polish residents and allow them to pass on their views.
Now the Tenant Participation Advisory Service (TPAS) has awarded GHA its Best Practice Initiative: Involving All Award for 2012.
TPAS is a body which acts as a link between tenants, landlords and the Government in a bid to improve tenants’ quality of life and help landlords operate more effectively.
Around 40 Polish tenants are members of the forum, which meets on Saturdays several times a year in the GHA Academy.
Maureen Dowden, GHA’s Assistant Director of Community Engagement and Governance, said: “We want all our tenants to get involved – whatever their language.
“The forum has been a chance for our Polish tenants to come together at a time that suits and discuss common interests. We also helped by providing interpreters and translators.
“It has been a very positive development and we’re delighted to get this recognition from TPAS.”
GHA now recognises the Polish forum as a formal group with its own committee.
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