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Housing association checking on older tenants' 'winter well-being'

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Housing association checking on older tenants' 'winter well-being'


Published by Anonymous for in Housing and also in Communities, Health

Peabody's winter team Peabody's winter team

A London housing association is visiting almost 1,000 of its older residents as part its 'winter well-being' campaign.

Peabody has trained 75 volunteers on topics such as heating advice, fire and carbon monoxide alarm checks, and guidance on how to identify any additional support needs, and sent them out to call on all of its residents aged over 80.

The social landlord is also using the visits as an opportunity to identify any other issues residents may be experiencing, such as problems paying fuel bills, loneliness, or wider support issues.

The trained volunteers are capable of visually checking boilers and radiators and can adjust boiler pressure and bleed radiators. They are also giving out free room thermometers.

Peabody’s executive director for housing, Sandra Skeete, who has been out and about meeting residents, said: “Winter weather can be particularly challenging for our more isolated and vulnerable tenants. That's why we're carrying out well-being checks on our 900+ tenants aged 80 and over, to make sure they are warm and looked after.”

George Kirby, who is coordinating the initiative, said: “We know the cold weather can really affect our older residents, and can be very isolating for people who may not receive too many visitors. Our project has attracted volunteers from across all Peabody departments , and is a real example of our collaborative, can-do and customer focused working.”


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