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Tenants are king of their castle

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Tenants are king of their castle

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Published by Melanie Armstrong for Homes For Northumberland in Housing

(l to r) Veronica Thompson alongside Elsie and George Straker from Blyth enjoy the tenants’ conference. (l to r) Veronica Thompson alongside Elsie and George Straker from Blyth enjoy the tenants’ conference.

Over one hundred Council tenants attended Homes for Northumberland’s successful tenants’ conference atAlnwickCastlethis weekend.

The theme of the event was “Be King of your Castle” and the day invited residents to find out how they could get more involved and make a difference in their housing company. As well as offering tenants an opportunity to join together to voice their opinions, participants also took part in a range of interactive workshop sessions, with topics including access to services, improving grass cutting and rating the housing service.

In addition, there were special presentations on getting involved to improve services by East Durham Homes and Tenant Inspectors by South Tyneside Homes.

Kevin Lowry, managing director at Homes for Northumberland, said: “Homes for Northumberland continually seeks ways in which to improve its services and we welcome feedback from residents on any areas they feel can be improved. Resident conferences are good opportunities to go back to the local community as it breaks down formal barriers and enables residents to share their ideas and thoughts with us.

“We organised the event by working closely with a group of tenants to ensure that we covered the topics that mattered to them. We are now in the process of gathering all of the feedback we received on the day and approaching those tenants who are keen to get more involved in shaping their housing company now and in the future.”

The response from residents on the day was very positive as they were delighted to be included and receive helpful information.

Bill Ferry from Blyth said: “The event was really well organised and enjoyed by all who came along. I particularly enjoyed the voting button system, where residents could click a choice on a pad which allowed results to be captured on a graph displayed on a screen.  This system allowed the conference participants and staff to see instantaneous resident opinion on a variety of subjects and showed overall reactions to a topic.

“It was also great to be able to come along and meet other tenants and talk about important housing issues, whilst enjoying the stunning surroundings of Alnwick Castle.  It was a fantastic day and I’d encourage other tenants to go along to other events like this in the future.”

If you are a Council tenant who would like more information on how to get more involved at Homes for Northumberland, please call 01670 542424.

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