St Mungo’s opts for Kypera’s Rent Accounting System
Published by Craig Brock for Kypera Limited in Housing and also in Local Government
St Mungo’s, one of the UK’s leading homelessness charities, is set to go live with a new rent accounting system from Kypera at the end of February 2013. St Mungo’s had outgrown its existing system and approached Kypera for a new system and support in facilitating the smooth management of its 1,700 units. The Kypera system will help St Mungo’s to manage rent accounts, rent recovery and voids more efficiently and to improve reporting.
Kypera Housing is a modular system offering flexibility to housing providers, and St Mungo’s has selected a solution that includes Rent Accounting, Direct Debits and Linked Accounts. This will enable the organisation to deal cost effectively with all rental payments, voids and arrears, as well as handle items such as recovered funds, court costs and rechargeable repairs transparently and efficiently. In addition, St Mungo’s will be using the CRM system within Kypera to hold details of its clients, eliminating the need to re-key data, saving time and preventing the associated risk of errors.
Tony Griffiths, Rent Manager at St Mungo’s commented: “St Mungo’s is always seeking systems which enable us to offer high quality, cost effective services to our residents. We were very pleased that Kypera’s system allows for flexibility in response to forthcoming Welfare Changes.”
Craig Brock, Business Services Director at Kypera added: “The ability to respond to legislative changes quickly is important to our customers and we have taken the lead in enabling them to prepare for the proposed changes in the Welfare Reform Bill by increasing the functionality in Kypera Housing.”