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Energy advisors save customers £100s


Published by Frances Griss for Dale & Valley Homes in Housing and also in Bill Payments

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A new campaign to help tenants across Wear Valley is saving people hundreds of pounds on their fuel bills.

Dale & Valley Homes has two new members of staff dedicated to helping people use their heating efficiently and save money on bills.

Since starting work earlier this year they have identified an average saving of £131 per customer by switching suppliers and a total of £21,000 in Warm Home Discounts.

Energy advisor Alyson Hodgson said: “So many people could be on a better tariff or receiving more help than they are. It is such a shame that they are missing out.

“The people we help are always very grateful for the help they receive, which can make a big difference to their weekly budget.”

Stan Atkinson from Edgar Grove in Bishop Auckland has saved £470 over two years thanks to the campaign. Mr Atkinson received a high bill after a number of estimated accounts and was referred to the energy advisors by his housing worker Laura Armstrong.

Alison said: “Because he switched tariff they said they would credit £50 to his account and that will come off his next bill. Switching tariff would also save about £80 a year and we registered him for the Warm Home Discount, another £130 a year.”

Mr Atkinson said: “They sent me two cards so now I pay weekly. It’s a lot easier. I still save a couple of quid towards the bills too.

“I used to worry a lot about, if I couldn’t pay, would they cut me off. Everyone should do this, I really recommend it.”

Customers of Dale & Valley Homes can contact the energy advisors of 0800 0830 333.


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