Invicta Telecare consolidates position as UK’s largest independent telecare service provider

Published by Anstey Burnett for Circle in Housing and also in Health

Invicta Telecare, part of Circle Housing Group, has announced a record 106,000 connections, as it takes on the contract to deliver national affordable housing provider Affinity Sutton’s 12,000 Lifeline customers from their in-house monitoring service First Point.

This consolidates Invicta’s position as the largest independent telecare service provider in the UK.

The latest figures are welcome news to Invicta, which has invested heavily over the past 18 months to ensure its technology is fit for the future. This includes a new open Telecare Monitoring platform called UMO, provided by Novalarm, which allows Invicta to provide comprehensive, tailored services to all its customers. The investment is part of Invicta’s strategy to grow the business and provide more flexible solutions to new and existing customers as the aging population grows.

Wendy Darling, Managing Director Invicta Telecare said: “This is a significant milestone for Invicta. The demand for our telecare services which help people to live independently for longer, is set to increase even further as our ageing population increases.

“By 2025, the number of people over the age of 85 is predicted to have increased by 70% to 1.9 million. Over the next 50 years the number of over 65s is estimated to rise from 9.3 million to 16.8 million.

“UMO will help us to widen the choice available to our customers old and new. The new technology will help to confirm our position now and in the future – as theUK’s leading independent telecare service provider.” 

Paul Shead, Managing Director at Novalarm said: “Invicta Telecare now has a state-of-the-art monitoring platform, migrated to a fully digital infrastructure and designed with levels of flexibility, accessibility and reliability that are unsurpassed in the telecare monitoring sector.

I am delighted with the close and proactive working relationship between our organisations, ensuring that Invicta will continue to provide high quality, innovative and scalable services for the future.”

Part of Circle – one of theUK’s leading providers of social housing – Invicta Telecare offers a comprehensive range of Telecare services to help vulnerable people, both young and old, to remain living in their own home.