Capita’s 11th National Conference on Tenant Engagement – Friday 23rd March 2012, Central London

Published by Susannah Ellis for Capita Conferences in Housing

With the Government’s emphasis on localism and the disbandment of the Tenant Services Authority and the Audit Commission, the need for tenant engagement has never been greater.

Capita’s 11^th National Tenant Engagement Conference is perfectly timed to give you crucial knowledge, develop your resident involvement strategies and ensure you have robust policies in place for this challenging and changing climate.

Hear strategic and practical guidance from expert speakers and take away innovative ideas from award winning case studies.

Speakers include:

Julian Ashby, Chair Designate of the Regulation Committee, Homes and Communities Agency

John Thornhill, Policy and Practice
Officer, Chartered Institute of Housing 

Chair: Bruce Moore

, Chief Executive, Hanover Housing

Colin Ward, Director, Customer and Information, Helena Partnerships

Anne McLoughlin, Operations Director, Hastoe Housing Association

Sean Henderson, Customer Involvement Manager, Southampton City Council

Richard Mitchell, Safer Communities Coordinator, Three Rivers Housing

Joe Boake, Senior Resident Involvement Officer, Homes for Haringey

Sarah Vallelly, Intelligence Manager, Housing 21

For more information please contact:
Susannah Ellis – 02079607721 / Susannah.ellis@capita.co.uk