Invicta Telecare secures second contract with the Guinness Partnership
Published by Barbara H for Invicta Telecare in Housing and also in Communities, Education, Environment, Health, Local Government
Invicta Telecare’s reputation of delivering a first class customer service helped secure a second contract with The Guinness Partnership.
Earlier in the year Invicta Telecare was awarded its first contract with The Guinness Partnership who own and manage over 60,000 homes and have 120,000 customers across England.
The latest contract means Invicta Telecare will provide the alarm monitoring service to a further 1500 residents living in 70 sheltered and supported housing schemes in the North of the country. This brings the total number of Guinness Partnership residents receiving the vital 24/7 service to 4,500.
Brian Waldron, Invicta Telecare’s Head of Business Development, said: “We are obviously delighted to win a second contract. The Guinness Partnership closely monitored the first successful transfer and the quality of customer service provided to residents in its Southern schemes and we feel this was a key factor in deciding to transfer the remaining schemes in the North.”
Invicta Telecare is part of Circle Living - Circle’s commercial services partner - and helps over 94,000 people to live safely and independently in their own homes.