'Voice Idol' contest sees communications officer named the voice of Sandwell Homes
Published by walton for Sandwell Homes Limited in Housing and also in Communities, Local Government
Winner Jayne Maull with Voice Idol compere Derek Fletcher
Sandwell Homes has run its very own version of popular TV series ‘Pop Idol’ this month in a bid to find a voice for the recorded message that will greet customers when they call its new Golden Number.
The organisation’s media relations manager Jayne Maull was selected in a talent show style contest, voted for by tenants and residents, as she beat off stiff competition from employees across the organisation.
The event, which was held at The Public in West Bromwich, was the brainchild of managers in Sandwell Homes as they wanted a quirky way of bringing the new Golden Number – due to launch in September – to customers’ and employees’ attention, whilst ensuring customers had the chance to be involved.
Jayne’s voice will lead customers through the options available when they call to report repairs, make rent enquiries, and bid on properties amongst many of the other services that will be available via just one easy to remember phone number - 0121 569 6000.
Winner Jayne has been an employee at Sandwell Homes for five years and during her time has seen the organisation rise from its one star rating to the highest three star rating last year. She said: “My time has been very positive here at Sandwell Homes as I’ve seen the company evolve and feel privileged to be part of the organisation.”
She was utterly surprised to have won adding: “With the standard being so high, any-one of the entrants would have been a worthy winner.”
In an unguarded moment she revealed one of her childhood dreams
was to become a railway station announcer at New Street,
Birmingham, announcing train times and messages about lost