Invicta Telecare appoints new Assistant Operations Director

Published by Barbara H for Invicta Telecare in Housing and also in Communities, Education, Environment, Health, Local Government

Following a successful temporary secondment, Catherine Shipley has been appointed as Invicta Telecare’s Assistant Operations Director.

Invicta Telecare is the largest independent provider of Telecare services in the UK and part of Circle Anglia, one of the largest providers of affordable housing. As part of the group, Invicta provides vital Telecare support to over 96,000 vulnerable people across the UK and its local support service helps over 2,000 people to live independently throughout Kent.

Catherine’s role will encompass all aspects of the monitoring service, including social alarm, out-of-hours calls and business support and ensure Invicta consistently exceeds the relevant TSA Codes of Practice and performance targets.

Wendy Turner, Invicta’s Operations Director said: “The last twelve months has been incredibly demanding, with considerable recruitment, training and reorganisation within the business and Catherine’s dedication in ensuring the services continued seamlessly is a credit to her. I wish Catherine every success in her new role.”