Public Sector Supports National Customer Service Week

Published by Hannah Wooderson for Institute of Customer Service in Housing and also in Bill Payments, Central Government, Communities, Education, Environment, Health, Local Government

Over 300 public sector organisations have already signed up for NCSW! Make sure you don't miss out. NCSW runs 6-12 October 2008 and we are on target to beat the total of 2007 registrations  - proving that NCSW is gaining in popularity and importance. 

What is National Customer Service Week?
National Customer Service Week is promoted and supported by the Institute of Customer Service, the independent professional body for customer service. Taking place each year during the first full week in October, thousands of Customer Service Professionals across all sectors celebrate National Customer Service Week. The aim is to highlight and recognise the crucial role played by Customer Service Professionals everywhere and to have a little fun. By hosting an event in your organisation however big or small you are sending a message to your colleagues and customers that you value the importance of customer service. 

Celebrate National Customer Service Week to:

• Boost morale and teamwork
• Reward front-line staff for the important work they do all year long
• Raise company-wide awareness of the crucial role customer service plays in your organisation's reputation and success
• Let your customers know that you are committed to customer satisfaction
• Recognise 'internal' customers and thank other departments for their support
• HAVE FUN!

Some 1000 organisations across the UK were involved in 2007. To find out more about the week and how to get involved, visit the dedicated website at nationalcustomerserviceweek.com, or email nationalcustomerserviceweek@icsmail.co.uk or call us on 01206 216182. We are here to help!