National Customer Service Week; October 6 - 12- 2008

Published by Neville D for Institute of Customer Service in Housing and also in Bill Payments, Central Government, Communities, Education, Environment, Health, Local Government

Highlighting the importance of providing great customer service!
Join in the fun during NCSW 2008 by registering FREE at:

www.nationalcustomerserviceweek.com

Already involved
Aberdeenshire Council, Ashfield District Council, Bedfordshire Police, Birmingham City Council, Blackburn with Darwen Borough Council, Bolsover District Council, Borough Council of Wellingborough, Bournemouth Borough Council, Bradford Metropolitan District Council, Brighton & Hove City Council, British Council, Bromley Council, Buckinghamshire County Council, Bury Council, Blaenau Gwent CBC, City of Bradford MBC, City of Edinburgh Council,
Colchester Borough Council, Coventry City Council, Devon County Council, Dudley Council, Dumfries and Galloway Council, East Lindsey District Council, East Northamptonshire Council, East Surrey Police, Edinburgh Leisure, Essex Police, Friends Provident, Glasgow Metropolitan College, Gloucester City Homes, Gloucestershire County Council, Hackney Council, HBOS, Hertfordshire County Council, Homes for Haringey, Isle of Wight Council, Kettering Borough Council, Lichfield District Council, LIPA, Liverpool City Council, London Borough of Barking & Dagenham, London Borough of Lambeth, London Borough of Lewisham, London Underground Ltd, Maidstone Borough Council, Merseyside Police, Metropolitan Police Service, Mosscare Housing Ltd, National Express Ltd, NEDDC, Network Rail, North Shropshire District Council, North Tyneside Council, North Warwickshire Borough Council, Norwich City Council, npower, ntl:Telewest Business, Ofsted National Business Unit,
Planning and Environment Services - Dumfries and Galloway Council, Redbridge Council Payments and Benefits Team, Renfrewshire Council, Rockingham Forest Housing Association, Royal Bolton Hospital NHS Trust, Rushcliffe Borough Council, Sandwell and West Birmingham Hospital Trust, Scottish Public Services Ombudsman, Scottish Water
Sheffield City Council, Shepway District Council, Sherwood Forest Hospitals NHS Foundation Trust, South Cambridgeshire District Council, South Gloucestershire Council, South Shropshire District Council, South Yorkshire Police Communications, Southampton City Council, Staffordshire County Council, Stevenage Borough Council, Stirling Council, Stoke on Trent City Council, Stratford On Avon District Council, Torbay Council, Tynedale Council,
Vale Royal Borough Council, Wakefield Council, Wakefield MDC, Walsall Council, West Devon Borough Council, Wychavon District Council

ALL these organisations and many more have already said YES to showing their commitment to recognising the importance of customer service. Have you?

What is National Customer Service Week?
NCSW aims to highlight and recognise the crucial role played by customer service professionals everywhere and to have a little fun whilst doing it. By hosting an event in your organisation however big or small, fun or serious you are sending a message to colleagues and customers that you value customer service.

Celebrate National Customer Service Week to:
Boost morale and teamwork
Reward front-line staff for the important work they do all year long
Raise company-wide awareness of the crucial role customer service plays in your organisation's reputation and success
Let your customers know that you are committed to customer satisfaction
Recognise 'internal' customers and thank other departments for their support
Have FUN.

Some 1000 organisations across the UK were involved in 2007. To find out more about the week and how to get involved, visit the dedicated website at nationalcustomerserviceweek.com, or email nationalcustomerserviceweek@icsmail.co.uk or call us on 01206 216182.

We are here to help!