It pays to pay – Shoreline’s prize winning tenants

Published by Shoreline for Shoreline Housing Partnership in Housing and also in Communities

Regularly paying rent on time has led to forty-five lucky Shoreline tenants receiving an extra thank you gift in the housing provider's first ever incentive prize draw.

Tenants who kept their rent up to date, paying on time and not missing payments were automatically entered into a draw at the end of the financial year to be one of 40 lucky £50 winners.

And those tenants who paid their rent by direct debit for the previous 12 months and had no arrears were also eligible to win one of five £100 prizes.

Shoreline head of housing services Rachel Munoz said: “We want to reward and recognise our loyal customers. Those tenants who take responsibility for paying their rent when due, who look after their homes, who make us successful and hold our communities together.

“The scheme aims to reward those who keep their account clear and those who use direct debit as a means of payment.

“We thought this was a great way to say thank you for the contribution they make.”

Winners were offered the choice of payment, Tesco or Argos vouchers or a credit on their rent account.

To be eligible tenants had to:

• Rent their home from Shoreline
• Have zero arrears or be in credit on their rent or any sub-account on 18 March 2012 (if their rent is paid by Housing Benefit)
• Have zero arrears or be in credit on their rent or any sub-account on 3 April 2012 (if pay rent themselves)

Customers were not eligible if:

• They are a leaseholder
• A garage tenant only
• They have any arrears on any account including former tenancy or recharges
• We are taking legal action against them for other breaches of their tenancy conditions such as anti-social behaviour.