Covalent publishes free guide to implementing Performance Management software in the public sector

Published by Covalent_Software for Covalent Software in Central Government and also in Communities, Education, Environment, Health, Housing, Local Government

Covalent Software, market leaders in the provision of corporate performance management software to the UK public sector, has published a free best practice guide to implementing a system - a route-map for others who are addressing this issue for the first time.

Increasing numbers of public sector organisations in the UK and across the world are implementing performance management (PM) software to better manage all aspects of strategic and operational performance.

Covalent has conducted extensive research across its 160+ public sector organisation customer base to produce this best practice guide. These customers utilise Covalent to manage various elements of their corporate performance, ranging from monitoring key performance indicators, to tracking action and improvement plans, managing corporate risks, conducting self assessments and preparing for inspections against regulatory KLOEs and managing customer feedback and consultation events.

Many organisations are undertaking these initiatives for the first time, with limited experience of how best to go about introducing the software to their staff. Therefore, one of the more critical decisions you will need to make when implementing PM software is the approach you take to rolling the software out to users across the various departments and service areas.

The goal must be to have a large pool of users who are both comfortable using the software and enthusiastic about the benefits it will bring them.

Covalent's guide:

• fully profiles the six generic implementation models we have seen customers use
• contains success tips and techniques from over 150 deployments of the Covalent CPM system
• profiles each model and provides guidance based on Covalent staff experiences
• details of what our customers told us worked and didn't work
• offers practical tips and suggested techniques for ensuring user buy-in
• discusses how to make the roll-out to end users process as smooth and successful as possible

Covalent Software has been implementing its PM software in public sector organisations since 2003 and now has experience of a wide range of different approaches to making a success of such projects.

To download your free copy of the Covalent best practice guide to implementing a performance management software system, please click here.