Full house of inspection results for support team

Published by keeley for Longhurst Group in Care and Support and also in Communities

Support services that help some of the most vulnerable people in the community stay independent have achieved a ‘full house’ of ‘A’s in their inspection results. This is the highest possible rating any service can receive from Lincolnshire County Council.

The entire package of support was highly praised by inspectors, from the simplified paperwork through to the enthusiasm, commitment and excellent working practices shown by all staff.  The inspectors were so impressed with the teams’ innovative methods of providing evidence, that the work will be used as an example of best practice for other organisations.

The inspections were carried out for L&H Homes’ Mental Health Floating Support Service based at Longhurst Lodge in Skegness, Sheltered Schemes across Lincolnshire, and Hubert Ward House in Keelby as part of an annual review process by Lincolnshire County Council to make sure the services, which are delivered by L&H Homes across the East Lindsey District on a contractual basis with the council, are being delivered in an effective way that works well for the clients.

Andy Wilson, Housing Support Manager at Skegness said, “These results are absolutely fantastic and down to the hard work and dedication of staff. The standards the QAF set are extremely high and I’m very proud that we’ve been able to achieve such a high rating.”