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Top marks from the Care Inspectorate for Blackwood

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Top marks from the Care Inspectorate for Blackwood

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Published by Colleen Robertson for Margaret Blackwood Housing Association Ltd in Care and Support and also in Health, Housing

Broom Court Care Home and Respite service in Stirling has recently been awarded very good grades after a recent unannounced inspection by the Care Inspectorate.

Broom Court is part of Blackwood Care, formerly known as Margaret Blackwood Housing Association, and provides specialised person centred support to 14 full time residents with complex needs. The service also offers 3 respite places in a completely self contained unit within the grounds of the care home.

The service scored 5’s for all themes inspected (6 being the maximum):

Quality of care and support – Very good – Grade 5

Quality of Environment – Very good – Grade 5

Quality of staffing – Very good – Grade 5

Quality of management and leadership – Very good – Grade 5

Service ManagerMartin Huntersaid, “We are delighted with the results of our Care inspection and are very proud of the high quality service we provide here at Broom Court. We will continue to strive for excellence and aim to build on our success in the future with planned environmental upgrades and improved independence and quality of life for our service users.”

The inspection included quotes from theBroom Court residents which confirmed the outstanding nature of the service provided. Residents told the inspector:

“It couldn’t be better here.”

“We can give our opinions about staff, the food, activities…”

“We don’t lack for anything.”

“The staff are fantastic.”

“The service is 6 out of 6!”

“The service is very flexible.”

The report stated, “Service users expressed a high regard for staff. Service users interviewed were clear about the assigned roles they had in maintaining the excellent standards within the home. Senior management were known to those spoken to and referred to in positive terms.”

The report concluded: “Overall, the service is operating to a very high standard and the management and staff team demonstrate enthusiasm to maintain standards and make improvements where possible. We could see that the service offers a homely, comfortable environment for service users. We thought that service users were very confident about exercising choice, and that they were provided with individualised care and support.”

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