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Missing council laptop 'contains personal details of 14,000 voters'

Published by Jon Land for 24dash.com in Local Government
Tuesday 17th November 2009 - 8:41am

Missing council laptop 'contains personal details of 14,000 voters' Missing council laptop 'contains personal details of 14,000 voters'

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A laptop computer containing personal data on more than 14,000 voters has gone missing from the offices of a local authority, it emerged.

On the laptop were the names, addresses, dates of birth, signatures and copies of scanned postal vote application forms and postal vote statements used to confirm the identity of 14,673 voters.

The laptop went missing from the offices of St Albans City and District Council in what is thought to have been an opportunistic theft.

The data was protected by two levels of security, the council said, but admitted there was a "slight risk" it could be accessed.

The local authority is writing to everyone affected to inform them of the situation and the risks involved, a spokeswoman said.

All were residents who had applied to cast their votes by post at the last elections held in the district on June 4.

European and council elections were held throughout Britain that day.

Councillor Julian Daly, Conservative group leader at the council and one of those whose details were on the missing laptop, said it was "troubling" that someone was able to walk off with it.

He said: "That's all the information you need to set up a bank account. It's classic identity theft territory.

"That is, assuming they can get at the data.

"It is troubling that the data was on a portable machine and it was accessible for someone to walk off with it."

The council is working with the police and Northgate Information Solutions, which manages its IT services, to investigate the incident.

Daniel Goodwin, the council's chief executive, said: "I would like to apologise to residents and reassure them that the council takes its responsibility to look after their personal data very seriously."

An internal investigation is also under way, which will determine whether further security measures are required.

Name and address information is publicly available via the electoral register, except where people have opted out, and no details of votes cast were on the laptop, the council spokeswoman added.

Three other laptops that are understood to hold no personal data have also gone missing.

The Electoral Commission and the Information Commissioner's Office have been informed.

Comments

Jaef

Commented 17 weeks ago

A number of issues come to mind:

1 The citizens have no redress - I suppose...? Should they have rights in these and similar circumstances...?
2 What common protocols exist for such information to be on a laptop...? Should the data be removed immediately after use on a laptop...?
3 Who do LA employers hold to account in such circumstances? Those who come to mind include the following: the data downloader, the data user, the security design officer of the building or location within it, the facilities management ...etc.

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