Residents guaranteed to stay warm this winter

Published by Emma Baylis for Contour Homes in Housing and also in Communities

Social housing landlord Symphony Housing Group has worked with maintenance company PH Jones to go that extra mile and ensure residents across the North West  stay warm this winter.

PH Jones, part of British Gas provides a wide range of services including heating repairs to social housing properties.  Together with the Asset Management team at Symphony Housing Group, they have completed work on hundreds of properties to ensure central heating systems keep working effectively during winter.

Ian Blease, Contracts Manager at Symphony Housing Group said:

“We have worked with PH Jones to install an electric trace heater anti-freezing element on over 300 domestic central heating systems.  

“These properties have been identified as being at risk of problems by monitoring previous breakdown history.  

“Those which have resulted in emergency call outs over the last three years have been fitted with the device.”

The decision to go ahead with the service was made following previous harsh winters to ensure that residents are not left vulnerable to extreme cold.

Ian added: “We hope that this preventative forward planning will mean Symphony Housing Group residents will not need any future call outs for loss of heating over winter and thereafter.”