Five new Social Housing Provider customers for Covalent

Published by Covalent_Software for Covalent Software in Housing and also in Communities, Local Government

Covalent continues to enjoy strong momentum in the Social Housing sector, with a quintet of provider organisations adopting Covalent's software to improve their corporate performance over recent months, taking the total number of housing organisations using Covalent to over sixty.

The future of regulation in the sector may be unclear at present, but the drive to improve performance remains unabated. Covalent supports Social Housing providers' day-to-day activities by ensuring compliance with performance frameworks and tracking actions in service and improvement plans. It also manages tenant feedback and consultation events, ensuring strategy and business plan objectives are regularly updated and correct.

Optima Community Association, Cobalt Housing, Six Town Housing, Tai Ceredigion and Magna Housing Group are the latest social housing providers to select Covalent. 

Central Birmingham based Optima Community Association will be using Covalent CPM to monitor KPIs, actions and risks, and perform self assessments. "Through Covalent CPM we aim to broaden awareness and develop a more holistic approach to performance management, clearly identifying responsibility and progress across a range of actions and indicators," said Kevin Cassidy, ICT Manager, Optima Community Association. "We have been really pleased with the level of implementation support from Covalent - they have been very responsive and are quick to provide advice and guidance. The progress we have made in a short space of time has already brought an appreciation to many employees of the benefits that Covalent can bring to their work."

Cobalt Housing is a Housing Association based in North Liverpool providing 5,600 homes for social rent and is the tenth Social Housing Provider in Merseyside to adopt Covalent. It will track its performance indicators and actions on Covalent, as well as its customer consultation events."We're going to use Covalent's Action Plans, Local PI and Consultations modules to support the business more effectively and manage a whole host of action plans and performance reports by consolidating them into one system," said Fiona Wilkie, Director of Performance and Review, Cobalt Housing. "We were attracted to Covalent due to the high standard of reporting the modules offered and the ability to integrate triggers so staff can get email alerts rather than having to manually open each of our current plans to see what's due for completion. We also really liked the scorecards and different ways to present data which we can customise to fit with the way we work."

For more information on Covalent Corporate Performance Management for Social Housing providers, please click here.