New boss heralds exciting era of growth

A new boss has taken up the reins to oversee ambitious expansion plans for Leicestershire-based Three Oaks Property Services (TOPS).

Adam Chamberlain has been appointed head of TOPS, which carries out repairs and maintenance work for Three Oaks Homes, as the service takes on extra contracts and staff.

TOPS is the direct labour organisation which currently looks after TOH’s 2,350 homes. It has completed 8,796 jobs since TOH was formed in November 2008.

But, from next month (April), it will take on responsibility for properties in Leicester and south Leicestershire which are owned by sister housing associations within East Midlands Housing Group (EMHG) - East Midlands Housing Association and Foundation Housing Association.

It is then hoped to further expand TOPS’ workload in the future, taking on contracts to carry out repair and maintenance work for other housing associations.

Adam heads up a team which comprises 13 tradesmen, five trainees – including three recently taken on to cope with the increasing workload, two administrative support staff and a works supervisor.

Adam said: “Our main focus is performing well and giving excellent customer service. The plan is to expand year on year, taking on more work, so job opportunities with us will grow too.

“My initial target is to take on the whole of EMHG’s maintenance requirements. We are hoping to become specialists in bathroom and kitchen replacements, so we can eventually expand and take on contracts outside the group.”

Adam, who lives in Ibstock, studied engineering at Coventry University. He spent a year working for British Airways in the aircraft components maintenance department and then managed a property company’s maintenance division for six years before joining TOPS.

He added: “I feel extremely excited about gaining such an opportunity with EMHG and I’m very much looking forward to the challenges ahead.”

Adam takes on the TOPS role from Tony Giacobbe, a consultant who has run the service on a short-term basis since TOH was launched.