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Help for residents of Sunnybrow near Willington is on the move
thanks to a new initiative from Dale & Valley Homes.
The area has been chosen for two pilot schemes to help council
tenants at the end of their tenancies
The first gives help and advice to people who are moving home for
any reason, the second is to help people dealing with the affairs
of a tenant who has recently died.
In both cases residents will receive a helpful leaflet which sets
out what they need to do to end the tenancy, has a list of people
to inform, suggested letters to send to official bodies and also
lists what help Dale & Valley Homes staff will give directly,
which includes things such as dealing with council tax and housing
benefit.
Joanne Dunn, assistant director of housing operations at Dale &
Valley Homes, said: “We have always given people informal
advice at these times but these new pilots just formalise what we
can do for people and give them a bit of extra advice to help them
through a difficult time.
“We have leaflets explaining the schemes and if anyone wants
to know more they can ask for one.
“Both pilots will be running for three months then we will
look at them to see if they are something we should roll out to all
our customers.”
For more information contact Joanne on 0800 083 0333 or on 0300
2000 194.
