The UK's most up-to-date social housing and public sector news website
Coronation Street stars Nikki Patel and Marcquelle Ward completing a survey with Regenda Rochdale residents Marion Hwozdyk and Frank Grzezinski
More from Stephanie Baxter
- Housing chief speaks out against ‘bedroom tax’ on poorest homes
- Families celebrate Rural Housing Week with new homes
- Community helps decide Limehurst Village’s future
- Coronation Street’s Fiz Opens Door to New Barnardo’s Project
- Volunteers brighten Barnardo’s scheme
Advertisement
Regenda residents had some special visitors to their ‘patch’ in December as Nikki Patel (who plays Amber Kalirai in Coronation Street - Dev’s daughter) and Marcquelle Ward, (who played Mitch, Amber’s boyfriend) were at the Wardleworth Community Centre in Rochdale to launch the first of the Regenda Group’s Residents Reunited events.
Nikki and Marcquelle who are both local to the area, were on hand to meet and chat to residents as well as signing autographs and posing for photos.
Andy Carberry, Head of Business Excellence at the Regenda Housing Group, who spearheaded the Residents Reunited campaign explains; “The aim of the Regenda Residents Reunited customer consultation event is for us to ‘reunite’ with as many of our residents as possible - so we can get to know them better and check the information we have about them is up to date. This is the first of many Regenda Residents Reunited events that will be coming out to our neighbourhoods in 2010.”
Regenda staff from all areas of the organisation were mobilised to spend a day in the Rochdale neighbourhood and over 120 homes were called on during the day with over 60% agreeing to take part in the surveys. Hundreds of residents were asked to complete a short survey, checking that the services Regenda provide are delivered in ways that meet their residents requirements. Additional information was also handed out to residents to sign post them to useful local services.
Omar Ferdous, an Entwistle Road resident said; “I was more than happy to help by filling in the survey. I’ve had really good service from Regenda in the 8 months I’ve lived in this house and any repairs I have reported have been completed very quickly.”
The aim of the day was to collect information relating to contact numbers, email addresses, age, gender, ethnicity, religion, disability and sexuality. By doing this residents will help Regenda improve their services to them, as Regenda will then be able to contact different groups of people about the things that will be of specific interest to them.
Residents who completed the survey were entered into a prize draw to win a Christmas present of £50 shopping vouchers.
