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Council tenants in Wear Valley are being reminded to carry on
paying their rent through the festive season.
Managers at Dale & Valley Homes, which manages the area’s
council homes, are warning customers that missing rent payments
could mean losing your home.
Kath Wright, neighbourhood manager for the company, said: “We
appreciate that people have a lot of demands on their cash at this
time of year, but ignoring essentials like rent only stores up
problems for the future.
“If you don’t pay your rent you could end up losing
your home, which is not something we would want to happen to
families at any time.
“We can help customers who feel they are in financial
difficulties and would urge them to contact us sooner rather than
later.
“Recently we had one customer who was about to lose her home
because she had repeatedly ignored our efforts to contact her. A
last ditch attempt by one member of staff persuaded her to face the
problem.
“Now she is receiving more benefits, has cleared her rent
arrears and is much happier.
“Eviction was a real possibility if she had not faced up to
the situation.
“We can give people advice on claiming benefits, managing
their budget and other aspects of managing their
tenancy.”
Anyone who would like advice on managing their tenancy should
contact Dale & Valley Homes staff on 0800 083 0333.
