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Mr and Mrs Gregson receive £250 from CGA Gas Manager Martin Gibbons
Making sure gas appliances are safe is one of a Housing Association’s biggest responsibilities. Preston’s biggest landlord, Community Gateway Association (CGA) in partnership with maintenance contractor Jackson Lloyd, recently reached the milestone of completing 100% of its gas safety inspections, 99% finished within the service year.
This success rate has been made possible due to their innovative ways of scheduling appointments. As well as offering tenants flexible times to suit their needs they also utilise text message reminders and pre-appointment calls to ensure these vital safety checks are completed.
CGA have been using information gathered during tenant profiling to ensure that tenants with specific needs are able to access this essential check up. Large print text, signers and pre translated letters are now offered as standard to all tenants who have requested it.
Each tenant that has the service completed on their first appointment is also entered into a prize draw for £250.
The Health and Safety Executive (HSE) state that between 20 and 30
people per year are killed by carbon monoxide (CO2) poisoning as a
result of faulty appliances that have not been maintained or
installed properly. As part of the inspection process smoke alarms
are serviced, tested and safety advice given.
Martin Gibbons, CGA’s Gas Manager commented: "We have a duty
to check all our homes and make sure that all gas fittings in our
properties are safe - and it is in our tenants' interests that they
let us in to do this.
