Papworth Trust Home Solution receives top marks!

Home Solutions, the Home Improvement Agency from leading disability charity, the Papworth Trust, has received 15 A grades as part of the National Quality Mark assessment. Both the Bishops Stortford and Harlow agencies received top marks in every area possible demonstrating the excellent service that is provided.

The National Quality Mark Scheme, an independent audit for quality of service, is now well established as an effective way of providing quality assessment of Home Improvement Agencies (HIAs). It is carried out every three years by Foundations, the National Co-ordinating body for HIAs and involves rigorous assessment including client visits and meetings with stakeholders.

Paul McCay, Director of Operations at Papworth Trust says: “We are delighted to have been recognised through this independent audit as it demonstrates our commitment and ability to provide a high-quality service that meets the needs of our clients.”

Papworth Trust Home Solutions provide practical housing advice and support for anyone who is disabled, has a learning difficulty, is older or on a low income. For more information, visit www.papworth.org.uk. Alternatively, contact our Harlow office directly by calling 01279 454328 or by e-mail at homesolutionsharlow@papworth.org.uk. For Bishops Stortford, call 01279 755905 or e-mail homesolutionseastherts@papworth.org.uk.

-Ends-

Notes to Editors

About the Papworth Trust:

Each year the Papworth Trust helps over 13,000 disabled people in the East of England and the UK through a wide range of services covering employment, vocational rehabilitation, housing and community support.
In using the term disabled we mean anyone who has a long-term health issue, learning difficulty, physical disability, sensory impairment, mental health issue or a combination of these or other impairments. We also mean anyone of any age.
The Trust also works with the Government, employers, service providers and commissioners to promote disability equality and good practice.

For further information and media opportunities, please contact:

Kerry Atkinson
E-Communications Executive, Papworth Trust
T: 01480 357263 (direct)
F: 01480 357201
E: kerry.atkinson@papworth.org.uk

Papworth Trust
Bernard Sunley Centre
Papworth Everard
Cambridge
CB23 3RG
T: 01480 357200
F: 01480 357201
E: info@papworth.org.uk
www.papworth.org.uk
Helpdesk: 0800 952 5000

Charity no. 211234

Please note that The Papworth Trust is an independent disability charity and is unconnected with the Papworth Hospital NHS Trust.