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Housing association tenant satisfaction hits 80%
A whole month’s rent for free. Just for paying by direct debit? That was the prize on offer for all tenants who were either paying their rent by direct debit or had signed up over the past
year.
The summer rent campaign saw nearly 200 tenants sign up bringing the total number of tenants paying by direct debit up to nearly three thousand.
The lucky winner, Mrs Britta Kronsbein-Nwanyanwu who lives in the Homerton neighbourhood was surprised at her win. She said: “I pay by direct debit because I can guarantee that event month my
rent will be paid. I don’t need to queue up in post offices or as the rent comes out automatically – I don’t do anything actually”.
Chief Executive of Hackney Homes Charlotte Graves said: “With such busy lives, Direct Debit is so useful. It allows our tenants to pay their rent automatically and it means that we can
collect as much rent as possible to continually improve the services that we provide”.
If you would like to pay your rent by direct debit, contact the Rents Team on 020 8356 2126 or download a form from the Hackney Homes Website www.hackneyhomes.org.uk
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