Institute of Customer Service thanks public sector organisations

Published by Leon Paternoster for Institute of Customer Service in Local Government and also in Environment, Housing

Hundreds of public sector organisations, including several housing associations, took part in National Customer Service Week earlier this month.

We'd like to thank you for your efforts in making this the most successful celebration yet.

The week helped raise awareness of customer service and the vital role it plays within organisations. Many saw it as an opportunity to celebrate the achievements of service staff and to thank them for their everyday work in making a difference to their customers.

Wakefield Metropolitan District Council marked the week by holding an environmental audit and litter pick-up, lead by local school children and council leader councillor Peter Box, while Gloucester City Homes were one of several organisations that baked an NCSW cake and dressed down in purple.

You can take a look at how organisations celebrated and add your own pictures to our National Customer Service Week website.