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Stranded customers and staff spend night in John Lewis store
More than 100 customers, staff and children spent the night in a
department store in Buckinghamshire after they were stranded by
snow, it was revealed.
The 54 staff, about 30 adult customers and 20 children were
provided with food and a bed in the bed department of John Lewis in
High Wycombe after heavy snow gridlocked local roads on
Monday.
Deborah Strazza, managing director of the store, said customers and
staff had become stranded after heavy snow began falling in
mid-afternoon.
The mother of two, from St Albans, Hertfordshire, was stranded
herself, and stayed overnight in the store.
She said: "There was no way that I was going to throw customers out
into that, or my own partners, and we just had to make use of what
we had got.
"Basically we made up the beds and they all snuggled down in the
bed department.
"It was so sweet, the kids absolutely loved it. They thought they
were in Toy Story.
"The customers were really, really grateful and they could not
thank us enough."
