Councils warn against 'unscrupulous' gold-buying firms
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Cash-strapped Britons were warned today to be on their guard
against unscrupulous companies offering to buy jewellery.
Some gold-buying firms are ripping off unsuspecting consumers by
offering rock-bottom prices, according to council trading standards
officers.
As Christmas approaches at the end of a year hit by recession, a
number of cash-for-gold postal services have sprung up to take
advantage of the current high market value of gold.
But trading standards officers in Sutton, south London, found
prices being quoted for a bracelet varied by almost 90%.
They were offered prices ranging from £17 to £32 from
six different outlets for the 9ct gold piece of jewellery.
Cllr Paul Bettison, chairman of LACORS, the regulatory body for
councils, said: "Unfortunately there are some people finding
themselves in very difficult financial circumstances this year, who
could well be lured into giving up their jewellery to help fund
Christmas.
"Whilst a number of gold trading companies are quoting legitimate
prices, trading standards officers have uncovered some companies
happy to exploit consumers.
"People should not take the first offer they get but shop around as
prices can vary significantly.
"I'd hate to think how much the £3 million Anglo-Saxon
treasure unearthed in Staffordshire earlier this year would fetch
if it were to be sent off to be valued.
"Others are using postal gold services as they are seen as a
convenient way of gaining some extra money quickly.
"However, consumers only have a short time to either accept or
decline an offer, so councils are recommending that people gain
proof of postage if they want their gold back.
"Entering into discussions on doorsteps with uninvited traders is
also not recommended.
"It is a well known distraction method for burglars."
In other cases, Hertfordshire County Council trading standards
teams sent a bracelet which had previously been valued between
£40 and £60 to a gold company advertising on national
television and received a first offer of just £5.31.
After the offer was refused, another offer of £30.62 was
received.
The London Borough of Barnet meanwhile has received more than 130
complaints since July from people unhappy with the procedures of
"cash for gold" postal companies.
If anyone is concerned they should contact their council trading
standards department or Consumer Direct on 08454 04 05 06.
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