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The Chief Executive of the Tenant Services Authority (TSA), Peter Marsh, paid a visit to South Wight Housing Association (SWHA) on Friday 25 September to see first-hand the exemplary care given to residents and customers.
Mr Marsh toured a range of schemes on the island accompanied by Southern Housing Group Chief Executive, Tom Dacey, and SWHA Executive Director, Margaret Wright. The tour included visits to Learning Disability schemes at Argyle Street and West Thorpe, an Extra Care scheme at Furze Brake and mental health and continued support unit, Hannah House.
Whilst visiting the award-winning schemes, Mr Marsh took the opportunity to reward staff for their care service achievements this year. SWHA was rated three star ‘excellent’ for its Learning Disability care, and has obtained the highest level of achievement from the Communities and Local Government’s Supporting People programme for all six of its services: Young People, Mental Health, Older People, Teenage Parents, Homeless Families and Learning Disabilities.
Mr Dacey said:
“We were pleased to welcome Peter to the island and to show him around our schemes, which support people aged 16 years and above. We’re proud of the first-rate service provided by our staff and facilities and will continue to give care tailored to support the specific needs of our residents and customers.”
Mr Marsh said:
“It was a pleasure to visit SWHA’s schemes and to meet staff dedicated to supporting the communities’ most vulnerable people. The needs of vulnerable people are embedded in the TSA’s regulatory framework to help ensure that services are delivered appropriately to tenants needing care and support.
“The services provided to residents and customers are a great example of effective co-ordination between SWHA’s residents and stakeholders. This joined-up approach ensures that residents in the housing association’s care receive the best service possible.”
South Wight Housing association is part of Southern Housing Group, one of southern England’s largest housing associations. To find out more about the Group go to www.shgroup.org.uk
