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Servite staff and residents are celebrating after a hat-trick of first inspection results from the Commission for Social Care Inspection (CSCI).
Servite’s three care homes for Deaf adults with mental health support needs have all exceeded or met standards in every area they were assessed.
Between them, the three homes provide a supported, homely living environment for 21 adults. Residents follow their own individual support plans, designed to give them the opportunity to live independently and take part in activities which will help them get the most out of life, according to their individual preferences.
Matt Campion, director of Supported Housing at Servite, said: “We’re really thrilled with these results. They reflect the continued hard work and commitment of all staff working in the service to ensure that our residents receive the highest level of care possible.”
All three homes are based in Wandsworth, south London, and residents have access to Servite’s John Morris Community Centre (also in Wandsworth) for a regular deaf club and other activities.
The homes employ a mixture of Deaf and hearing staff, who all use British Sign Language.
The CSCI system currently rates homes according to up to 43 standards within the following categories: choice of home; individual needs and choices; lifestyle; personal healthcare support; concerns, complaints and protection; environment; staffing; conduct and management of the home.
Each standard is graded from one to four.
Four = standard exceeded (commendable)
Three = standard met (no shortfalls)
Two = standard almost met (minor shortfalls)
One = standard not met (major shortfalls)
Of the 28 standards assessed by the unannounced inspector visiting Anthony Edwards House, in Ritherdon Road, the home scored seven grade fours and 21 grade threes.
The inspectors report said: “Anthony Edwards House continues to maintain a high standard of care planning that ensures the needs of residents are regularly reviewed and that support is planned to meet these.”
“Residents are supported to pursue activities that they enjoy and develop daily living skills and community living.”
Harding House, at Wandsworth Common Northside, scored six grade fours and 23 grade three’s out of the 29 standards checked by an unannounced inspection.
The inspectors report described Harding House as “warm, modern and inviting”. It said: “Harding House works well to meet the individual needs of each resident in a relaxed and comfortable environment.”
Huguenot Place, in Huguenot Place, scored five grade fours and 12 grade threes of the 17 standards assessed by the inspector.
The inspectors report said: “The home maintains a consistently high standard of Service to the residents.” It was described as “spacious, homely and well maintained” with “an open and positive atmosphere”.
Care Services Manager Sharon Smith, was praised for her excellent management, described as ‘committed and proactive, friendly and professional’ by inspectors.
Sharon Smith, Care Services Manager for the three homes, added: “I’m proud to say the quality of our care homes is truly outstanding. We actively respond to feedback and we’re fully committed to continuous improvement in the services. I also have the best, enthusiastic team who set high standards for themselves and the service.”
The inspection results are the best Servite have had for the three homes and we aim to continue improving our services for the benefit of all our residents.
Ends
Press release issued: December 11 2006
