Covalent customer scoops "Council of the Year" award

Published by Covalent_Software for Covalent Software in Local Government and also in Communities

Eastbourne Borough Council has won "Council of the Year" at the 2011 Awards Ceremony hosted by iESE, the South East’s body dedicated to delivering improvement and efficiency in local public services.

The judges were impressed by Eastbourne’s concerted effort to radically overhaul its culture and performance and deliver major improvements to the area.
 
After receiving the lowest Comprehensive Area Assessment rating in the South East in 2009 and posting qualified accounts for several years, the approach has paid off. The council has already made the first year’s savings of its three-year savings plan and has finally closed its accounts. Its service delivery is innovative, the private sector is working successfully with the council on major redevelopment, it has a programme of investing in community facilities and has improved its community engagement.
 
Speaking on the award, William Tompsett, Strategic Performance Manager for Eastbourne BC said, "This was in recognition of the incredible transformation and improvement we have made over the past 15 months. One of the major factors in our success was the use of Covalent to refocus our Performance Management approach and involve managers, staff and Members in planning, prioritising and delivering better quality services for our residents.
 
The support that the Covalent team has given us over the past year or so has been a major factor in achieving this level of improvement in such a short time and we’re looking forward to working with Covalent to keep this momentum going to keep improving."

For more information on Covalent Performance Management software for Local Government, please click here.