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Contact Centre Operative

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We are currently recruiting for staff to cover a 24 hour contact centre in the Leicestershire area. The service provides support to vulnerable people in the area. You will be required to work on a shift pattern including working evenings and weekends. You will be required to:

* Take inbound calls from elderly or vulnerable tenants who may need emergency help.
* Resolving any issues in a calm manner.
* Ensuring that all calls are answered promptly and in a professional manner.

The successful candidate must be able to remain calm in pressure situations, have excellent customer service skills and ideally have used the Tunstall system. previous experience in a contact centre, or an emergency services call centre is essential.

Apply online for immediate consideration!

www.badenochandclark.com - Let's find the career that connects with your life.

Badenoch & Clark is acting as an Employment Business in relation to this vacancy. Badenoch & Clark is an Equal Opportunity Employer and a registered Disability Symbol User.
Location:East Midlands
Salary:£6 - £8 per hour
Start Date:ASAP
Job Ref:363813
Name:Barry Forsythe
Tel:0121 631 4211
Fax:0121 643 7305
Posted:15-07-2009

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