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24dash - The UK's most up-to-date social housing and public sector news website

Safe and secure browsing

We've strived to make as robust and user friendly as possible. We've tested the site in all modern web browsers to give you the best performance from the variety available.

To best use and view we recommend making sure you have the latest available version of your preferred browser. This is not only important in using but right across the internet where you will benefit from a richer browsing experience and also from increased security measures.

Help and support

If you find you have a problem with there are several steps you can take to try and resolve the issue.

  1. Make sure you are using the latest version of your preferred web browser. Popular browsers are pictured above and linked to their respective download pages.

  2. If you have the latest browser version, try pressing Ctrl + F5 keys together. This will empty or clear cached memory and reload the page.

    In Safari this command is under the 'Edit' menu item as 'Empty cache'; in Opera 9.5, under the 'Tools' menu item 'Delete private data...', click 'Detailed options' and select only 'Delete entire cache' then confirm.

  3. If you are a registered user and are having problems with some of your account functions try logging out and then logging back in.

  4. If you are accessing from your place of work be sure to check with your IT department that there are no known issues with using features of e.g. some IT departments restrict access to streaming content which is used by to deliver audio and video content.

  5. Use the short form below to feedback specific details to our technical support team who will endeavour to answer your query as soon as possible.

Email us with your support request