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RSSTim Kidson

24dash.com columnist Tim Kidson is a business development specialist, facilitator and inspirational speaker.

He works in both the public and private sectors with CEOs who want to be winners; senior people who wish to change their thinking, change their behaviour and change what they do in order to improve both themselves and their organisations.

Blog posts by Tim Kidson

Investors in history

October 21st, 2012 by Tim Kidson

Many of the gongs, industry awards and competitions that businesses, especially SME's, can enter are a waste of time, energy and money.MD Claire and I were talking about why this should be. I attended a recent event where the presenters were encouraging business delegates to make a commitment to the In...

No hiding place

September 17th, 2012 by Tim Kidson

It is quite common for Managing Directors to invite you into their business to improve both sales and profit.... until they find out what they personally need to do to enhance business performance.Paula asked me in to her organisation for just that reason. As a national vegetarian food distributor it was ...

The Line

June 5th, 2012 by Tim Kidson

The older I get and the more clients I work with, the less I think I understand about any of them. There is a kind of invisible line between every client / supplier relationship, especially on the service side of things. A solicitor client was rehearsing a talk he is giving soon about commercial propert...

Development points

June 4th, 2012 by Tim Kidson

The most powerful way to achieve performance improvement in organizations is to clarify exactly how the leaders intend to improve themselves both individually and collectively.Of course this can be personal and sometimes painful for all concerned.Three summers ago we had our last family holiday with our two...

Hay

June 4th, 2012 by Tim Kidson

All leaders must take time out to simply forget the business for a while whether they want to or not.There were lots of ways to deflect the mind in Herefordshire this week. We chose the Hay Festival of literature and the arts. After the glorious weather recently we were all decked out in sandals and tea shirt...

Eyes and ears

May 21st, 2012 by Tim Kidson

Some business leaders think you can do everything in business with the right software; yet others think you can’t do anything worthwhile with any sort of technology.I watched the MD of a plc tapping away on his computer whilst we were waiting for a meeting to start. “What do you think of this?” he cal...

The bully

May 8th, 2012 by Tim Kidson

It's not hard to spot the bully at the top of organizations. Unbeknown to most of them, they give away their preferred way of dealing with people in a variety of well rehearsed ways.Some are renowned for the speed of change in their moods. One minute they can be affable, amusing and generous. Within a sp...

Booked up

April 15th, 2012 by Tim Kidson

One of the secrets of successful businesses everywhere isthe following: Of the two sorts of knowledge in the world, there is good andbad news for each. On the one hand, explicit knowledge will be handed down forthe benefit of future generations. The downside for explicit knowledge,wherever found, is th...

Too tired

March 28th, 2012 by Tim Kidson

You sometimes wonder just how tired you have to be beforeperformance, the excellent performance we are all trying to deliver, starts todecline.The owner looked drawn as he said to me that “Well sales arepants – all the marketing in the world won’t bring customers in to spend moneyat the moment.”At the...

Great Expectations

November 22nd, 2011 by Tim Kidson

There is a lot of loose talk around customer care orcustomer experience. Lots of business people talk about it but few organisationsactually deliver excellence consistently, over time.At Pearl Lake Leisure Park in Herefordshire, Glenn Jones andhis team have been working hard in this area over many years...